Plan & Select
Identify suitable equipment and align its configuration with project requirements.
Our Services
Support Across Every Stage of Your Project
From equipment selection and project coordination to installation, maintenance and local after-sales support.
Service Journey
Clear Support from Planning to Ongoing Operation
Six core services are grouped into three simple project stages, so customers can quickly identify the support they need.
Prepare & Coordinate
Coordinate technical requirements, equipment preparation and project implementation.
Support & Maintain
Provide local assistance after delivery through troubleshooting and parts support.
01 — Plan & Select
Start with the Right Equipment Direction
Early technical review helps narrow the product options before detailed project coordination begins.
Equipment Selection
Helping customers identify suitable equipment based on application and project requirements.
Product Configuration
Aligning equipment configuration and technical specifications with the needs of the project.
Factory to Site
Technical and project coordination.
02 — Prepare & Coordinate
Coordinate the Details Before Site Implementation
TS Chuan supports the coordination needed between technical requirements, equipment preparation and site activities.
Fabrication Coordination
Coordinating technical requirements, fabrication details and equipment preparation.
Installation & Site Coordination
Supporting delivery planning, site preparation and installation coordination.
03 — Support & Maintain
Local Support Beyond Equipment Delivery
Operational support is presented clearly, so customers can quickly identify the next action when equipment requires attention.
Partner Technologies
01
02
03
04
Explore Partner Technologies
International Technology, Supported Locally
Selected international technologies are supported through a Malaysia-based team for project communication and after-sales coordination.
Local Technical Communication
Installation & Commissioning Assistance
Repair & Troubleshooting Support
Spare Parts & Warranty Coordination
Malaysia-Based Support
Local coordination from project discussion to after-sales follow-up.
How to Start
A Simple Way to Begin the Discussion
The process stays simple whether the requirement involves a new project, an existing unit or technical support.
Share Your Requirement
Tell us about the project, equipment or service issue.
Technical Review
Our team reviews the requirement and available options.
Recommended Support
We coordinate the relevant equipment, service or next action.